In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, Grupo Empresarial Villalvazo makes the following privacy notice available to you.
Grupo Empresarial Villalvazo is responsible for the use and protection of your personal data, in this sense and in compliance with the legal obligations established in the Federal Law on Protection of Personal Data Held by Private Parties, through this instrument the holders of the data, the information that is collected from them and the purposes that will be given to said information.
In addition to the above, we inform you that Villalvazo Business Group S.A. de C.V (Commercially known as “LUMEK”) has its address located at: Plaza 1480, local 9, Nuevo Vallarta, Nayarit, Mexico.
The personal data that we collect from you will be used for the following purposes, which are necessary to specify our relationship with you, as well as to attend to the services and/or orders that you request:
- Post-sale follow-up
- Improvement in the quality of service
- Delivery of content that improves the experience
- The value of the services you acquire with our company
To carry out the purposes described in this privacy notice, we will use the following personal data: Name, company name, address, email, website, telephone.
On the other hand, we inform you that your personal data will not be shared with any authority, company, organization or person other than us and will be used exclusively for the purposes indicated.
You have at all times the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); Similarly, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition).
These rights are known as ARCO rights. To exercise any of the ARCO rights, the respective request must be submitted through the following email: info@lumek.com.mx
The foregoing will also serve to know the procedure and requirements for the exercise of ARCO rights, however, the request to exercise these rights must contain the following information: Full name and email
In any case, the response to the request will be given within the following period: 5 business days.
The contact details of the person or department of personal data, which is in charge of processing ARCO right requests, are the following:
- Responsible name: Haydee Villalvazo
- Address: Plaza Catorce 80, local 9 y 10, Nuevo Vallarta, Nayarit, México.
- Mobile: (322) 429 1895
- Email Address: info@lumek.com.mx
- Another Contact Way: www.lumek.com.mx
It is worth mentioning that at any time you can revoke your consent for the use of your personal data. In the same way, you can revoke the consent that, in your case, you have granted us for the treatment of your personal data.
Likewise, you must consider that for certain purposes the revocation of your consent implies that we cannot continue providing the service you requested, or the conclusion of your relationship with us.
To revoke the consent that you grant in this act or to limit its disclosure, the respective request must be submitted through the following email: info@lumek.com.mx
In the same way, you can request information to know the procedure and requirements for the revocation of consent, as well as limit the use or disclosure of your personal information, however, these requests must contain the following information: Full name and email
In any case, the response to requests will be announced within the following period: 5 business days.
Due to changes in our business model, or other causes, we promise to keep you informed about the changes that this privacy notice may undergo, however, you can request information on whether it has undergone any changes through the following email : info@lumek.com.mx